In this Topical Zoom episode, I speak with John Cutler, Senior Product Manager at Zendesk about the evolving field of Product Management and the role of customer feedback in a world of service touchpoints. Product Management is rapidly changing. With the notion of Products changing rapidly, there is an imminent need for a fresh new […]
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In this Topical Zoom episode, I speak with John Cutler, Senior Product Manager at Zendesk about the evolving field of Product Management and the role of customer feedback in a world of service touchpoints. Product Management is rapidly changing. With the notion of Products changing rapidly, there is an imminent need for a fresh new […]
The post Product Management Is Touchpoint Management appeared first on .